Privacy Policy

We may collect your name, mobile number, business or outlet details, delivery addresses, account credentials, order history, invoice information, and messages you send to our team.

When you use the app, we may also receive technical data such as device information, notification tokens, app usage events, IP address, and diagnostic logs needed to operate and improve the service.

We use your information to create and manage accounts, process orders, coordinate deliveries, generate invoices, send order and service updates, provide support, prevent misuse, and improve product performance.

If payments are enabled for your account, relevant transaction and billing information may also be used for payment processing, reconciliation, and fraud prevention.

We may share limited information with logistics partners, payment providers, communication providers, analytics vendors, cloud hosting providers, and other service partners only when needed to deliver MandiPe services.

We may also disclose information when required by law, regulation, court order, or to protect the rights, safety, and operations of MandiPe, our users, or the public.

We retain information for as long as needed to provide the service, comply with legal or accounting obligations, resolve disputes, and enforce our agreements.

We use commercially reasonable administrative, technical, and operational safeguards to protect data. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

You may request access, correction, or deletion of certain account information by contacting us. Some data may be retained where required for invoicing, compliance, fraud prevention, or legitimate business records.

You can also control some device permissions, such as notification access, through your device settings.

MandiPe is intended for business users and is not directed to children under 18. We do not knowingly collect personal information from children.

Our website or app may link to third-party services. We are not responsible for the privacy practices of third-party sites, apps, or services.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date on this page. Continued use of the service after an update means the revised policy applies.